STUDENT POLICIES

A student’s success in music studies depends on the involvement of the parent. Because our time with your child during lessons is limited, we rely heavily on the parent to assist his/her child with practicing beyond class time. Please join the last 5 minutes of your child’s lesson at least once a month so that we can connect on needs and progress of your child. Your attendance to lessons (especially under the age of 12) is highly encouraged. 

Your monthly tuition secures a reserved time slot for each applicable day in a, ensuring a dedicated and personalized learning experience for every student. This reserved time is exclusively set aside for your lessons, allowing for continuity and progression in your musical journey.

By enrolling in our programs, you acknowledge and agree that you are responsible for paying for each reserved time slot, regardless of attendance. This policy helps us maintain a structured schedule, support our dedicated teaching staff, and ensure the availability of resources for all our students.

BILLING

Tuition is billed monthly. Please refer to monthly invoices, or login to your online portal for exact totals. Payment is accepted via Credit Card, and can be managed on the online portal.

LATE FEES

Payment for lessons is due seven (7) days after the invoice is sent, and after which is considered late.

An automatic $10 late fee will be added to late payments.

We understand that each customer’s situation is unique, and we genuinely care about your satisfaction. Our Tuition policies are designed to be transparent and accommodating, recognizing that unforeseen circumstances may arise. Please contact us for any unique circumstances regarding payment or payment methods.

Students who miss their lessons do not receive a tuition refund or credit. If the instructor cancels the lesson, the lesson will be made up at a mutually convenient time.  

If students are unavailable to attend one of their lessons, the studio will grant one make-up lesson per semester. If your child is unable to attend more than one lesson due to unique circumstances, please let us know in advance, and we will do our best to accommodate a different time. There will be no tuition reduction for missed lessons.

Should a conflict arise with a scheduled lesson time, the following options are available:

1. Students may trade lesson times with another student. Please notify Alex of any changes.  

2. Students may cancel the lesson, however, no refund will be offered.

Students wishing to discontinue lessons must give 30-day notice.  If the students wish to discontinue immediately, a $50 cancellation fee will be applied, in addition to any outstanding amounts. 

PRACTICE & PREPARATION

Students should come fully prepared for their lessons and classes. This means that students have practiced and completed their assignments a minimum of 5 days a week. Daily practice is key to success.

Students at the following levels should practice at a minimum the following amount per day, 5 days per week:

Preparatory Levels: 20 minutes each day

Levels 1- 4: 30 minutes each day

Levels 5-7: 45-60 minutes each day

Levels 8-10: 90 minutes each day

MATERIALS PROVIDED

Students will be provided with Materials upon sign-up, and charged a $25 Materials fee. This fee covers a bag and practice notebook. If the student advances levels, or needs an additional practice notebook, an additional practice notebook can be purchased for $10.

Students are required to bring all of their materials to their lesson each week (excluding a metronome). Materials include:

• Practice Notebook
• All practice books and pieces

YOUR PIANO

Students enrolled in private lessons are expected to have an appropriate, well-tuned 88-key piano or keyboard with working pedals for home practice.

ROYAL CONSERVATORY EXAMS

All students will study using The Royal Conservatory materials. Each student enrolled in Private Lessons will be prepared to take exams each spring. Participation in exams is optional.  

SMART START CLASSES

Students enrolled in Smart Start classes do not need any materials, or aAny materials needed for a group class (Smart Start) will be communicated in the class.

BI-ANNUAL RECITALS

Two recitals will be held each year, with monthly performance opportunities. The Spring recital and Winter recital are mandatory for all students. Recital pieces are expected to be well-prepared and memorized.  During the month of the recital, monthly tuition will remain the same, however, only three lessons will be held.  All lessons that occur in the week of the recital will be cancelled and a performance class will be held in its place.

ADDITIONAL PERFORMANCE OPPORTUNITIES

Students are encouraged to participate in additional performance opportunities that may be presented throughout the year. In the past, our studio has participated in the Utah Valley Monster Concert and other similar events, we encourage attending these performance opportunities as often as possible.

Prompt attendance is essential. Time will not be given to accommodate late arrivals. Every effort is made in the studio to stay on schedule.

The Conservatory reserves the right to use photos taken during lessons, classes, and events. Photographs featuring registered students are considered eligible for publication or public use unless the students (or parent/guardian of students under 18) submit a request for non-use in writing prior to the date when the photograph appears.